Mom's Garden is committed to providing top-quality nutritional supplements that meet all relevant regulatory requirements and HACCP guidelines, a comprehensive control system for all entities involved in food production and processing. Our foremost objective is to ensure customer satisfaction by delivering secure, efficacious, and pioneering products aimed at fostering robust health and overall well-being.
Our Commitment to Quality
To achieve our goal, we are dedicated to the following principles:
1. Compliance with Regulations and Standards
We are proud to have received the DEKRA seal. This award confirms that we consistently comply to all relevant laws, regulations, and industry standards – including HACCP guidelines. This ensures the highest level of safety and efficacy of our products and reinforces our commitment to quality and responsibility.
2. Continuous Improvement
We are committed to continuous improvement in all areas of our company – from product development and manufacturing to customer service. Our quality management system is continuously monitored, evaluated, and optimized to ensure maximum efficiency and effectiveness. For this reason, we are proud to have joined the Pharma Deutschland Association.
3. Employee Development & Support
Our employees are the heart of our company. Therefore, we continuously invest in their training and development to ensure they have the necessary skills and knowledge to maintain our high quality standards. We encourage a culture of open communication and teamwork that enables our employees to share ideas and pass on best practice. We also offer a wide range of support opportunities and have been recognized as a family-friendly company by the IHK Saarland Chamber of Industry and Commerce.
4. Consumer Focus
Our main focus is to completely understand the needs and expectations of our customers. We use this valuable insight to guide our product development, manufacturing, and quality control processes. We are dedicated to providing exceptional customer service and support without compromise.
5. Risk Management
We are committed to implementing proactive measures to identify, assess, and mitigate risks in order to uphold the safety, quality, and performance of our products. Our rigorous investigations and comprehensive analyses are aimed at preventing and identifying issues before they occur.
6. Transparency and Accountability
We are committed to proactively identifying, assessing, and mitigating risks to uphold the safety, quality, and performance our products. Through diligent investigations and thorough analyses, we aim to prevent future recurrences of any identified issues.
