Privacy policy in accordance with Art. 13, 14 GDPR

Wir begrüßen Sie auf unserer Webseite. Der Schutz Ihrer Daten ist uns sehr wichtig. Deshalb zeigen wir Ihnen nachfolgend auf, wie wir Ihre personenbezogenen Daten verarbeiten.

Data categories; data sources

In principle, we process the personal data that you provide to us as part of an inquiry, a pre-contractual legal relationship or a contractual relationship. In individual cases and insofar as this is necessary for the fulfillment of the contract, we also process personal data that has been taken from publicly accessible sources (e.g. commercial registers, debtor directories, Internet) in a permissible manner or that has been legitimately transmitted to us by third parties (e.g. credit agencies).

This may include personal data (name, date of birth, legally authorized representatives), address data (address, e-mail address, contact person), financial data (name of the account holder, IBAN, BIC), contract data (contract term, services purchased, cancellations), communication data (correspondence, e-mail correspondence), advertising data (advertising letters) and other comparable categories of personal data.

General processing of visitor data

The use of our website is generally possible without providing personal data.

However, we would like to point out that access data is also collected in this case and stored in the server log files. This includes the following data in particular:

Browser type / your browser version,
your operating system,
the website from which you visit us,
Date and time of your visit,
your IP address.
We generally evaluate this information in anonymized form to defend against attacks and to improve our offer (processing of personal data in the context of a balancing of interests pursuant to Art. 6 para. 1 sentence 1 lit. f) GDPR) and then delete it. The data cannot be traced back to you personally and will not be merged with other data.

However, we reserve the right to evaluate the data retrospectively if there are concrete indications of unlawful use.

Processing of personal data based on consent (Art. 6 para. 1 sentence 1 lit. a) GDPR)

In individual cases, we obtain your consent for certain purposes expressly specified in connection with data collection (e.g. contacting you via a contact form).

Data will only be processed if you give us your consent. It may be that the processing of your request is not possible without your consent and must therefore be made dependent on it. The data will be processed exclusively for the purpose(s) expressly stated.

You can revoke your consent at any time with effect for the future. The revocation has no influence on the legality of the processing up to the time of revocation.

Cross-border data transfer (Art. 49 para. 1 sentence 1 lit. a) GDPR)

If personal data is transferred to a third country, we comply with the data protection requirements for this by basing the data transfer on standard contractual clauses or by obtaining your consent to this in accordance with Art. 49 para. 1 sentence 1 lit. a) GDPR.

Data is transferred, for example, in connection with the use of Google services. Due to the use of these services, data is transferred to the United States of America.

Data will only be transmitted if you give us your consent.

The specific details of the recipient, the personal data transferred and the purpose of the data transfer can be found in the information on the respective processing below.

There is a risk for your personal data due to the data transfer. In the United States of America, there is no level of data protection comparable to EU law (GDPR) and / or national regulations (e.g. BDSG) or sufficient guarantees to ensure an adequate level of data protection. Any deficits cannot be compensated for by other specific guarantees due to the US legal situation. Nevertheless, depending on the service, standard contractual clauses are sometimes used in order to achieve the greatest possible protection for your data. You can find out whether standard contractual clauses are used in the information on the respective services.

You can revoke your consent at any time with effect for the future. The revocation has no influence on the legality of the processing up to the time of revocation.

Specific consents obtained

You may have given us the following consents in the context of our website:

  • As part of the general contact form:

"I agree to the storage of my data for the electronic processing of my request and accept the provisions of the privacy policy. I can revoke my consent at any time with effect for the future."

Processing of personal data for contract processing or contract initiation (Art. 6 para. 1 sentence 1 lit. b) GDPR)

If a contract is concluded with us, we use personal data insofar as this is necessary to process the contract or to carry out pre-contractual measures. The purposes of data processing depend on the specific content of the contract, which you can find in the contract documents.

If a contract already exists with us, we process your data in order to check that you are our contractual partner and to properly provide the contractual service owed.

Processing of personal data in the context of a balancing of interests (Art. 6 para. 1 sentence 1 lit. f) GDPR)

We process personal data after weighing up interests, insofar as this is necessary to protect our interests or the interests of third parties.

Examples of such purposes are:

  • Ensuring the IT security and integrity of our systems,
  • Prevention or investigation of criminal offenses,
  • Assertion of or defense against legal claims.

Contact form

If you send us an inquiry via our contact form, we will process the data you provide on the basis of your consent pursuant to Art. 6 para. 1 sentence 1 lit. a) GDPR in order to process your inquiry. In principle, your data will be deleted after your request has been processed, unless there is a contractual or legal obligation to retain it. If you provide us with contractually relevant information, we will transfer this to our inventory system.

You can revoke your consent at any time with effect for the future using any of the contact details provided.

Use of cookies

Im Rahmen Ihres Besuchs auf unserer Webseite können verschiedene Cookies zum Einsatz kommen. Hierbei handelt es sich um Textdateien, die auf Ihrem Rechner platziert werden und unter anderem einen reibungslosen Ablauf des Besuchs unserer Webseite ermöglichen.

Various cookies may be used during your visit to our website. These are text files that are placed on your computer and enable, among other things, the smooth running of your visit to our website.

We may use other - non-essential - cookies on the basis of Art. 6 para. 1 sentence 1 lit. a) GDPR and therefore on the basis of your consent. The purposes of the cookies used in each case may include

  • Enabling the use of special functions,
  • the (pseudonymized) analysis of user behavior in order to optimize our website,
  • Increasing the attractiveness and user-friendliness of our website,
  • Improvement and needs-based design of our offering,
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The use of non-essential cookies takes place in the context of so-called usage profiles. You are assigned a pseudonym under which the usage data is stored. Your IP address is only stored in abbreviated form, so that a personal assignment of the usage profile is generally no longer possible.

If we use cookies, particularly for the purposes of (re-)marketing or the implementation of (social media) plugins, we base this use on your free consent to such data processing and require your consent in this respect. With regard to the individual plugins or tracking tools, we refer you to the following detailed explanations.

Most of the cookies we use are deleted from your computer after you close your browser (session cookies). Other types of cookies can remain on your computer and enable us to recognize your computer the next time you visit our website by means of the user profile created (persistent cookies).

Cookies are used on our website exclusively by us and not by third parties, with the exception of third-party cookies, which are explicitly mentioned in this privacy policy.

You can declare your consent by confirming our cookie banner when you visit our website. Once you have given your consent, you can withdraw it at any time with effect for the future.

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Web analytics and marketing

We use the following service for the purpose of web analysis.

Cookies may be used on various pages as part of web analysis. These are text files that are placed on your computer and enable, among other things, a smooth visit to our website.

Cookies are used in the context of so-called user profiles. You are assigned a pseudonym under which the usage data is stored.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses cookies.

We rely on your consent to the collection of data in the context of the use of cookies. If you do not consent to the use of data when you first visit our website, we will not collect your usage behavior and other personal data that may be collected during your website visit and will therefore not use it for usage analysis and remarketing campaigns afterwards. This also applies to third-party cookies such as this Google Analytics plugin.

If you consent to the processing of your data as part of the opt-in procedure (confirmation of the cookie banner), the lawfulness of the processing of your data is based on consent in accordance with Art. 6 para. 1 sentence 1 lit. a) GDPR, so that we use your data to the extent of the consent you have given for the purposes of marketing and evaluating your usage behavior.

The information generated by the cookie about your use of this website is usually transmitted to a Google LLC server in the USA and stored there. Information about the use of this website and your IP address may be transmitted to a Google server in the USA and also stored on this server. The data transfer is permitted on the basis of your consent in accordance with Art. 49 para. 1 sentence 1 lit. a) GDPR. However, if IP anonymization is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data unless you have configured the web and app activity settings in the settings of a Google account to allow Google to merge them.

For more information on terms of use and data protection, please visit https://marketingplatform.google.com/about/analytics/terms/de/ or https://policies.google.com/?hl=de&gl=de .

On our website, Google Analytics has been extended by the code "anonymizeIp" in order to be able to record IP addresses anonymously (so-called IP masking).

Links to other websites

Unsere Webseite beinhaltet Verlinkungen zu anderen externen Webseiten (Facebook, Twitter, Instagram, Pinterest). Es handelt sich hierbei nicht um sog. Social Plugins. Soweit Sie eine Verlinkung betätigen, rufen Sie die entsprechende Webseite ab und werden an diese weitergeleitet.

Soweit wir auf diesen externen Webseiten Ihre Daten verarbeiten (bspw. dadurch, dass Sie über diese Webseiten Kontakt mit uns aufnehmen), gelten unsere Datenschutzbestimmungen.

Darüber hinaus verarbeiten die verlinkten Webseiten Ihre personenbezogenen Daten zu eigenen Zwecken. Über die Art und Weise der Verarbeitung, die Zwecke oder die Speicherdauer Ihrer personenbezogener Daten durch diese Anbieter können wir keine Aussage treffen. Bitte beachten Sie die Datenschutzbestimmungen des jeweiligen Anbieters um weitergehende Informationen über die Verarbeitung Ihrer personenbezogenen Daten durch diese zu erlangen. Diese finden Sie unter:

Data transfer

We pass on data to other third parties if and insofar as we have transferred the fulfillment of tasks to them. Data will only be passed on if this is necessary to fulfill the assigned tasks.

We work together with the following companies:

  • NEW ORDER mediamanagement GmbH, Gabelsbergerstraße 9, 80333 München
  • Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

Furthermore, service providers can be entrusted with tasks in the following areas, for example:

  • IT maintenance
  • IT development
  • IT provision
  • Lawyers

The transfer of data always takes place on the basis of a legal standard or a suitable contract in accordance with Art. 26 or 28 GDPR, which ensures compliance with all data protection requirements.

Otherwise, data will only be passed on in the cases provided for by law, for example in the case of a legal obligation to provide information to law enforcement authorities. In these cases, the transfer of data is legitimized in accordance with Art. 6 para. 1 sentence 1 lit. c) GDPR.

Data transfer to a third country

It is intended to transfer data to a third country. This transfer takes place on the basis of your consent. The recipients of the data provided by you are the following companies:

  • Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

If data is transferred to a third country on the basis of consent without an adequacy decision or other suitable guarantees, the associated increased risk of data processing in the context of the transfer must be pointed out on the basis of Art. 49 para. 1 sentence 1 lit. a) GDPR. However, we would like to assure you that potential risks are successfully minimized thanks to careful selection and constant review of the standards of our contractual partners.

Duration of data storage

Your personal data will be deleted by us immediately as soon as the data is no longer required for the fulfillment of contractual and legal obligations.

Personal data is stored for at least as long as is necessary to fulfill contractual obligations and to exercise contractual rights. This period may extend beyond the actual contract period, as the data may still be relevant after the end of the contract within the framework of the limitation periods. In addition, deletion can only take place once any retention periods under tax and commercial law have expired.

The criteria for the duration of the storage of cookies can be found in the corresponding section.

Rights of data subjects

As a person affected by the processing of personal data, you have the following rights:

You have the right to request confirmation as to whether personal data is being processed. If this is the case, you have a right to information about the personal data and to the information listed in detail in Art. 15 GDPR.

You have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning you and, where applicable, the completion of incomplete personal data (Art. 16 GDPR).

You have the right to obtain from the controller the erasure of personal data concerning you without undue delay where one of the grounds listed in paragraph 17 GDPR applies, e.g. if the data is no longer required for the purposes pursued (right to erasure).

You have the right to obtain from the controller restriction of processing where one of the conditions listed in Art. 18 GDPR applies, e.g. if you have objected to processing, for the duration of the review by the controller.

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and you have the right to transmit those data to another controller without hindrance from us, where the processing is based on your consent or on a contract and the processing is carried out by automated means (Art. 20 GDPR). When exercising the right to data portability, you have the right to obtain that the personal data be transmitted directly by us to another controller, insofar as this is technically feasible (right to data portability).

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you. The controller will then no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims (Art. 21 GDPR).

You can contact us at any time using the contact options provided on our website to exercise your rights.

Obligation to provide data

In principle, there is no obligation to provide data. However, the provision of data may be necessary for the use of certain functions or for the conclusion of a contract. If you do not provide the required data, you will not be able to use certain functions or services or a contract cannot be concluded.